Privacy Policy

Last updated: August 14, 2025

Rent Hub (“we”, “our”, “us”) operates this platform and website, including all related information, content, features, tools, and services, to provide you, the user, with access to rental listings and services (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a booking or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

“Personal information” means information that identifies, relates to, or could reasonably be linked with you. We may collect or process the following categories of personal information:

• Contact details: name, address, phone number, and email address.
• Financial information: payment details, billing address, and transaction history.
• Account information: username, password, preferences, and settings.
• Rental information: properties or items you view, reserve, rent, review, or cancel.
• Communications: information you include in communications with us (e.g. customer support).
• Device information: browser type, IP address, device identifiers, and network information.
• Usage information: interactions with the Services, including clicks, pages viewed, and features used.

Personal Information Sources

• Directly from you: when you register, make a booking, or contact us.
• Automatically: via cookies, web beacons, and your use of the platform.
• From service providers: such as payment processors, hosting partners, and analytics tools.
• From third parties: including referral partners or integrated third-party services.

How We Use Your Personal Information

• Provide and improve the Services: manage bookings, process payments, verify accounts, and enhance functionality.
• Personalization: recommend listings, save preferences, and tailor content.
• Marketing and Advertising: send offers, promotions, and updates (email, SMS, or online ads).
• Security and Fraud Prevention: detect fraud, verify identity, and secure our systems.
• Communication: respond to inquiries, provide support, and send transactional notices.
• Legal Compliance: comply with legal obligations and enforce our policies.

How We Disclose Personal Information

We may disclose your personal information in the following cases:

• To vendors and service providers who support our platform (e.g., hosting, payment, analytics).
• To business partners for marketing or collaboration purposes (with appropriate safeguards).
• When you integrate third-party services (e.g. login via Google, map widgets, etc.).
• Within our corporate group or affiliates.
• As part of a business transfer, such as a merger or acquisition.
• To comply with legal obligations or protect users and the platform.

Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before interacting or providing data.

Children’s Data

Rent Hub is not intended for individuals under the age of majority. We do not knowingly collect personal data from minors. If you believe a child has shared information with us, please contact us immediately for deletion.

Security and Retention

We use reasonable security measures to protect your personal information. However, no transmission method is 100% secure. Please avoid sending sensitive information through unsecured channels.

We retain personal information only as long as necessary for the purposes outlined, legal obligations, or dispute resolution.

Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Request deletion of your data
• Correct inaccurate data
• Export your data (data portability)
• Update your communication preferences

You can exercise your rights through your account settings or by contacting us. We may need to verify your identity. You may also authorize someone to act on your behalf.

Complaints

If you have concerns about how we handle your data, contact us using the information below. Depending on your location, you may also lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be stored or processed outside your home country. If you're in the EU, UK, or other regions with data transfer laws, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs).

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post updates here along with the revised “Last updated” date at the top of the page.

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